After purchasing the above package, you can immediately add additional Add-Ons to further enhance your system's efficiency with a comprehensive management solution.
+ FREE !
Webhook 2.0
For customers with ERP, WMS, or OMS systems supporting webhooks, Dobybot can send data back to your server.
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You can choose when to send data:
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After recording is completed.
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After checkout.
The data includes:
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Order number / Tracking number.
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Packer’s name.
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Packing duration.
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VDO link.
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VDO size (MB).
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Customer name (if available).
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Customer phone number (if available).
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Your company can use the webhook for SMS/email notifications, updating order statuses in web portals, or other operations.
AUTO WEIGHT SCALE
Weight Scale Integration
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Display the weight on your video, with real-time weight readings throughout the recording. A report with the actual measured weight is available per order and can be exported as an Excel file. This feature allows you to compare weights and ensure a 100% win in case of disputes.
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There are two available scales:
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Max 5 kilograms ± 0.1 grams
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Max 60 kilograms ± 20 grams
Feature Comparison
Smart Record VS Integrate System
Compare Features
SMART RECORD
(RECORD ONLY)
INTEGRATE SYSTEM
Making an Interface
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API Interface in JSON format
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Import orders using Excel
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Connect to Shopee / Lazada
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Connect to VRICH
VDO recording
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Recording system exclusively during packing.
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A recording system that also displays a list of items to be packed, with the ability to scan and verify each item to prevent errors.
Detect errors before video recording begins.
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Alerts if an order is not found in the system.
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Alerts if the wrong item is packed.
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Alerts if the same order is packed again.
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Alerts if there is a note on the order (to ensure packers don't forget tasks like attaching a tax invoice).
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You can configure the system to block video recording if any alerts are triggered, preventing incorrect packing.
Order Center, One page to check everything.
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You can thoroughly check the status of every order, including video recording and checkout status.
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If an order requires correction, it will be clearly highlighted.
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Warnings can be flagged to the packers before they start packing, reducing errors such as missing special freebies or tax invoices. Orders can be searched in a split second.
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After video recording.
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You can also send an SMS or email to customers after packing:
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You can configure it to send immediately upon completion of packing.
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Or group the packed orders and send notifications all at once after checkout.
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The recorded videos appear in the report immediately.
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Performance graphs for each employee are displayed in the report instantly.
Fix Case
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Open a case for resolution immediately upon identifying an issue.
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The system sends an SMS to the customer notifying them of the case being opened.
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Check the status directly from the FixCase Center.
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Orders with active cases are clearly displayed in the OrderCenter.
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Send an SMS with additional messages to the customer when the case is closed.
report
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VDO Report with recorded videos and VDO links.
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Employee Packing Performance Report for each staff member.
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VDO Report with recorded videos and VDO links.
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Employee Packing Performance Report for each staff member.
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SMS Report showing delivery status to each customer, along with operator feedback.
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Advanced Employee Performance Report for in-depth analysis.
WEBHOOK
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Webhook Version 1.0 allows you to utilize data after recording.
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WEBHOOK is an Add-On that can be requested for activation.
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Webhook Version 2.0
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Allows you to use data after recording.
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WEBHOOK is an Add-On that can be requested for activation.
User
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You can set detailed access permissions for each user.
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Prevent the same user from logging in on more than one device simultaneously.
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No limit on the number of users.
Security
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AES Encryption
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Enterprise-level security system.
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Authenticate via Google OAUTH 2.0.
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Set access permissions for Google Drive at the Enterprise Drive level.
Other
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Unlimited Google Enterprise Drive purchases
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Google Enterprise Drive with unlimited additional purchases available.
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Can be integrated with the Auto Pick Slip system.
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Can be integrated with the Auto Airway-Bill system.
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Connectable to Shopee / Lazada / Tiktok Shop.
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SMS / Shopee Chat / Lazada Chat links can be customized for advertising.
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The SMS Sender Name can be changed and Whitelisted with the NBTC.