The No. 1 video recording solution during packing.
Eliminate operational issues and enhance efficiency.
Dobybot's system is designed for superior video recording in every aspect. It includes features that enhance the efficiency of your warehouse system, ERP, and WMS.
Compare CCTV with dobybot
CCTV
Search for VDOs separated by order
Searchable within 30 seconds.
Send VDOs to customers with ease.
Check the status of each order.
Problem Case Management System (e.g., incorrect items, incomplete orders)
Return Item Inspection System
Monitor employee performance.
Notify customers when products are ready for delivery
Prevent packing errors.
CCTV
Retrospective audit
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Takes over 20 minutes to review each case.
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CCTV systems are difficult for regular employees to access, typically reserved for owners or IT departments. Requesting video footage often takes time.
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Difficult to use for general employees.
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Takes time to edit videos.
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Videos are sent as large files, and some file types cannot be opened by end customers.
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Less than 1 minute per case.
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You can set employee access permissions, allowing them to view order videos immediately based on their access level.
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Easy for employees to use, with the ability to send video links to customers instantly.
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Copy the link and send it to the customer right away.
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The link is streamed, allowing customers to watch immediately on any device.
Order-by-order monitoring
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You can instantly view the status of each order, whether it has been packed or shipped.
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There is a return mode, which allows you to compare the items shipped with those returned to check for any discrepancies.
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You can track each item that has been packed by scanning it individually.
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This helps prevent packing errors.
Monitoring employee performance
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After packing, you can immediately view the performance report to see how many boxes each employee has packed.
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You can also check the average packing time per box or per item for each employee.
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Additionally, you can verify which employee packed a specific order.
Return item inspection.
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With CCTV, it’s difficult to inspect returned items because you need to check when the item arrived, when the box was opened, and which employee handled it. This process takes time, and sometimes the footage might not be found at all.
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You can instantly check returned items by scanning the AWB before opening the box. The system records the date and time of opening, logs a video during the unboxing, and identifies the employee who opened it.
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You can immediately compare this with the original shipment.
Communication with customers
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You can instantly send SMS, Shopee Chat, Lazada Chat, and email to customers,
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including a VDO clip and receipt for review.
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You can also attach advertisements at the end of the receipt.
Installation
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Drilling, wiring, and mounting CCTV.
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The overhead and distant angle results in unclear visibility of products.
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Wiring is required.
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It becomes complicated when the packing table is relocated, as the CCTV needs to be removed and rewired.
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Purchase the equipment, plug the USB cable into your PC, and it's ready to use.
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The close-up view provides clear details of the products.
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You only need an internet connection via Wi-Fi or LAN cable.
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You can change positions anytime as needed.
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CCTV can't do it
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CCTV can't do it
Supports a wide range of devices.
Dobybot can operate on Desktop or Notebook and supports all operating systems, including Windows, Mac, Linux, and even Chrome OS.
You can view videos and reports on any iOS or Android device.
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Choose the option that suits you
SMART RECORD VS INTEGRATE SYSTEM
SMART RECORD
(RECORD ONLY)
Available features for Record Only
Record VDO separately for each order
Send VDO to Google Drive immediately.
Return mode records returned items
User access rights management for data.
Webhook*
Report for reviewing VDOs retrospectively.
Report on employee packing performance.
Enterprise-grade Drive with high security.
Send the VDO link to customers instantly, viewable in streaming format without the need for downloading. Accessible from any device.
Integrate System
An integrated system that enables you to use all functions seamlessly. It can connect through various channels as follows:
Features available when integrated
Check the packing status of each order.
Display the list of items to be packed on the screen.
Scan Barcode to verify each item.
Case Resolution System
Connect Tiktok / Shopee / Lazada
Send SMS, Shopee Chat / Lazada Chat, and email to customers with the attached VDO clip.
Automatically send the video clip to customers through Shopee/Lazada Chat after packing is completed.
Compatible with the Auto Pick Slip & Auto AWB systems.
Duplicate Packing Prevention System
In-Depth Performance Report
Record VDO separately for each order
Send VDO to Google Drive immediately
User access rights management for data.
Return mode for recording returned items.
Report for reviewing VDOs retrospectively.
Enterprise-grade Drive with high security
Send the VDO link to customers instantly, viewable in streaming format without the need for downloading. Accessible from any device.
Webhook
Dobybot provides support services to handle all your issues via phone and Remote Desktop,
making it easy to get started and smoothly resolve any problems without any additional costs.
After-sales service
