Compare usage features
Smart Record VS Integrate System
Compare Features
SMART RECORD
(RECORD ONLY)
INTEGRATE SYSTEM
Making an Interface
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JSON API Interface
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Import orders via Excel
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Connect to Shopee / Lazada
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Connect to VRICH
VDO recording
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Recording system only between packs
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The system records and displays the list of items to be packed, allowing you to scan and confirm each item to prevent errors.
Detect errors before VDO recording.
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Alert if no order is found in the system.
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Alert if the wrong item is packed.
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Alert if the same order is packed again.
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Alert if the order has a note (to remind packers, such as attaching a tax invoice).
Can be configured to lock and prevent VDO recording if an alert is detected, to avoid incorrect packing.
Order Center, one page to check everything
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Check the detailed status of all orders, including VDO recording and checkout status. It also highlights orders with cases requiring resolution.
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Orders can be flagged, enabling packers to see warnings before starting, reducing errors, such as including special freebies or attaching tax invoices.
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Search any order within seconds.
After recording VDO
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The recorded VDO appears immediately in the report.
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Employee performance graphs are displayed in the report instantly.
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You can send SMS/email to the customer after packing:
* It can be sent immediately after packing.
* Or accumulate them and send all at once during checkout.
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Warning to prevent duplicate checkout.
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The recorded VDO appears in the report immediately.
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Employee performance graphs are displayed in the report instantly.
Opening a case for resolution.
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Immediately open a case upon detecting an issue.
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The system sends an SMS notification to the customer about the case opening.
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Check the status on the FixCase Center page.
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Orders with open cases are clearly shown on the OrderCenter page.
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Send an SMS with additional messages to the customer when the case is closed.
report
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VDO report with recorded links
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Employee packing performance report
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VDO report with recorded video with VDO link
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Report on the packing performance of each employee
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Report on SMS delivery to each customer with status from Operator
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Advance Employee Performance Report
WEBHOOK
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Webhook Version 1.0
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allows you to use data after recording.
* WEBHOOK is an Add-On that can be requested for activation.
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Webhook Version 2.0
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Allows you to utilize data after recording.
* WEBHOOK is an Add-On that can be requested for activation.
User
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You can set detailed access rights for each user.
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Prevent the same user from logging in on more than one device at a time.
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Unlimited number of users.
Security
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AES Encryption
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Enterprise-standard Security System
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Authenticate via Google OAUTH2.0
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Set access rights for Google Drive at the Enterprise Drive level.
other
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Unlimited Google Enterprise Drive purchases
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Google Enterprise Drive can be purchased with no limits.
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Compatible with Auto Pick Slip and Auto Airway-Bill systems.
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Connects with Shopee, Lazada, and Tiktok Shop.
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SMS, Shopee Chat, and Lazada Chat links can be customized for advertising.
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The SMS Sender Name can be changed and registered for whitelisting with the NBTC.