ABOUT US
Since 2018 , E - commerce in Thailand has grown at an accelerating rate . Especially during the Covid - 19 pandemic.
Company Origin
Many organizations have numerous complaints from customers . The majority of the problems include
- Some packages contained incorrect items
- Some items were missing from the package
- Damaged items found in the packages
Even with high - standard WMS , the problem still occurred . Some organizations try to solve the issues by installing a CCTVs system , but it is not efficient enough . The main disadvantages of CCTVS are .
- CCTV footage does not tag with an order number , it takes a lot of time and effort to find the video of which problem occurred .
- CCTV systems are expensive , so they are usually installed very high up from the ground to cover lots of areas ; some footage has low - quality images and can not be used against complaints .
Some problems were not caused by the warehouses but by third - party logistics , fraud customers , or unfaithful complaints .
Dobybot designed software that is easy to use and implement , and it can solve the problem efficiently . Dobybot records and tags every video with an order number or tracking number ; the videos can be searched in seconds . Furthermore , the videos are ready to share via webhook and SMS notification .
Finally . We believe that our software will encourage truthfulness throughout the entire supply chain of the E - commerce community . Warehouse Packing Solution
OUR PAST JOURNEY
Introduction
Since 2018, E-commerce in Thailand has grown at an accelerating rate. Especially during the Covid-19 pandemic.
Many organizations have numerous complaints from customers. The majority of the problems include
- Some packages contained incorrect items
- Some items were missing from the package
- Damaged items found in the packages
Even with high-standard WMS, the problem still occurred. Some organizations try to solve the issues by installing a CCTVs system, but it is not efficient enough. The main disadvantages of CCTVs are
- CCTV footage does not tag with an order number; it takes a lot of time and effort to find the video of which problem occurred
- CCTV systems are expensive, so they are usually installed very high up from the ground to cover lots of areas; some footage has low-quality images and can not be used against complaints
Some problems were not caused by the warehouses but by third-party logistics, fraud customers, or unfaithful complaints.
Dobybot designed software that is easy to use and implement, and it can solve the problem efficiently. Dobybot records and tags every video with an order number or tracking number; the videos can be searched in seconds. Furthermore, the videos are ready to share via webhook and SMS notification.
Finally. We believe that our software will encourage truthfulness throughout the entire supply chain of the E-commerce community
